Last updated: February 24, 2026
1. Introduction
Welcome to LankaGuide ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lankaguide.lk (the "Site").
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
We may collect information about you in various ways:
2.1 Information You Provide
- Contact information (name, email address) when you contact us
- Business information if you submit a listing to our directory
- Any other information you choose to provide
2.2 Automatically Collected Information
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent on pages, click patterns)
- IP address and approximate location (city/region level)
- Referring website or source
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
3.1 Types of Cookies We Use
- Essential Cookies: Required for the operation of our Site
- Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
- Advertising Cookies: Used to deliver relevant advertisements (Google AdSense)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics to analyze the use of our Site. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our Site. Google's privacy policy is available at: https://policies.google.com/privacy
4.2 Google AdSense
We use Google AdSense to display advertisements on our Site. Google AdSense uses cookies to serve ads based on your prior visits to our Site or other websites. You may opt out of personalized advertising by visiting Google Ads Settings.
5. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Site
- Improve, personalize, and expand our Site
- Understand and analyze how you use our Site
- Develop new products, services, features, and functionality
- Communicate with you for customer service and support
- Send you updates and other information
- Process business listing submissions
- Find and prevent fraud
6. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our Site
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: We may share information with your consent
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to withdraw consent at any time
To exercise these rights, please contact us at info@lankaguide.lk or via WhatsApp.
9. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
10. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@lankaguide.lk
- By WhatsApp: +441212664291
- By visiting our contact page: Contact Us